Continuing
to my earlier post on quality values we will discuss now most important value
for continual improvement that is dissatisfaction in status quo. A burning
desire to reach at ideal situation. One may question is it possible to reach at
ideal situation? If not then what is the meaning for aiming so?
It has a great meaning to target an ideal condition. Someone has said if
you want to become an ideal person, imitate Jesus. Unless we aim something lofty, we will not get
inspired. No one can reach to ideal situation off course but aiming so we can
reach to a more rewarding and convincing situation. Dissatisfaction is the fuel for change; it is
the energy for new advancements and improvements.
There
is always a scope to improve and to do something new. Compare the initial versions of computer to
current beautiful and handy models of that? The initial versions of automobiles
and those eye catching ones? Does these improvements would have been possible
without the “dissatisfaction in statutes quo”? Of course not. One who is
keeping a close eye on the performance indicators and relevant benchmarks in
the world will grow to any scale. Change is only constant. Technologies and
achievements which seems incomparable today, sooner they are going to be
replaced by better versions. That’s the way nature works. If we want to
maintain our existence and grow it further the only way is it maintain dissatisfaction
in side and thrive for continual improvements in each and every aspect of
business and life.
To improve processes we need to monitor the outcome and their
performance indicators. They will provide a scope to reflect on the process and
to improve it to further level. Improvement scopes always can be identified by
reviewing the indicators comparing to benchmarks and setting lofty visions.
Off course in the last but not least everything depends on the ATTITUDE!
